CANCELLATION POLICY

 Cancellations within 24 hours are subject to a fee. No shows are subject to a charge equal to 100% of booked appointment(s).

PAYMENTS

Debt, Visa, MasterCard, American Express, ZELLE & VENMO.  Price listed doesn't include gratuity.

GIFT CERTIFICATES

Gift certificates are available at the salon or you may phone us with the details. This is always a welcomed gift and a great time saver too.

RECOMMENDED

 Please arrive at least five minutes prior to your appointment. This will allow you to check in, prepare & relax for your service.

KBT LASH LOUNGE

FAQ

WHAT ARE LASH EXTENSIONS?

Eyelash extensions are individual, mink eyelashes which are applied one by one to replicate a natural eyelash. Eyelash extensions will lengthen, thicken, and enhance your natural eyelashes. When applied properly, they will look and feel comfortable and natural. 

WHAT IS THE DIFFERENCE BETWEEN CLASSIC & VOLUME LASHES?

 Classic lashes are 1 single eyelash extension per natural eyelash. Depending on how many lashes you have per eye, and the length chosen, they can look natural or dramatic.  

Volume lashes are a handmade fan of 3, 4, or 5 very light, thin lash extensions, to give extra fullness and volume. Volume lashes are often chosen by clients who have tried classic and wanted a fuller, more dramatic look than classic lashes.

HOW LONG DO LASH EXTENSIONS LAST?

Eyelash extensions will last as long as the natural growth cycle of your natural eyelash it is attached to, anywhere between 2-6 weeks depending on your lifestyle, daily routines, and beauty regimen.

HOW OFTEN SHOULD I GET FILLS (TOUCH-UP)?

We recommend that you come in for a fill between 2 and 3 weeks after your full set.  This varies for every individual client and is dependent on your daily routine, habits, and natural lash growth cycles.

ARE LASH EXTENSIONS SAFE?

Yes, when applied by a licensed, experienced professional and using professional grade adhesive and product, lash extensions are safe. But beware of unlicensed people offering lash extensions as a service, coupon deals that seem too good to be true, and anyone using "cluster lashes".

How long does it take to get lash extensions?

 Full set of classic eyelash extensions takes between 1.5-2 hours to apply.  VOLUME & MEGA VOLUME lashes take between 2-3 hours.​

CAN I WEAR MASCARA ON MY LASH EXTENSIONS?

 We do not recommend putting mascara on lash extensions, your natural lashes will be beautifully enhanced and full with the lash extensions alone! Although there are products on the market that are marketed as mascara for lash extensions, and are water based, it is not recommended to use them.

CAN I SWIM, SHOWER, EXERCISE OR VISIT A SPA WITH EYELASH EXTENSIONS?

Yes, after 24 hours you can get your lashes wet.

CAN I USE EYELASH CURLERS WITH LASH EXTENSIONS?

No, the synthetic lash extensions are already curled! Curling them will bend the lash and distort them.

HOW DO I TAKE CARE OF MY LASH EXTENSIONS?

Wait 24 hours before getting your lashes wet, after 24 hours, use foaming lash cleanser every day. Dirt, oil, and bacteria can be caught in the lashes and lead to irritation if not kept clean. 

Do not use oil based facial cleansers or cosmetics near the eye area

Do not pick, pull, or touch the lash extensions

Do not attempt to remove lash extensions yourself! They must be removed by a professional

You may use lint free applicators, or a clean, fluffy eyeshadow blending brush to scrub the lashes 

Only brush lashes when they are dry

Do not use cotton rounds, lint will become stuck in the lashes!
Do not perm or manually curl the lash extensions with a curler
brush and groom lash extensions every day with reusable mascara wand
use clear lash sealant twice a week for extra protection and longevity.

 What is brow lamination |

A 3 - step non invasive chemical change to your brows. A uniform shape is created. 

Who’s an ideal candidate | 

This procedure is best for anyone who wants to make a thin brow appear full as-well-as a more full brow to appear fuller and more fluffy. 

How long do laminated brows last |

Generally, brow lamination lasts from four to six weeks. Depending on how well your at home brow routine is implemented. Lamination can last up to eight weeks.

What’s the difference between lamination & microblading | 

Microblading is a more invasive & permanent eyebrow transformation that one might invest in for a brow look that will last 1-2 years. Brow lamination is quick and temporary (6-8 weeks) chemical treatment that might be a more affordable solution to achieve your brow goals.